Frequently asked questions.

VitaLogistics is a third-party logistics (3PL) provider based in St. Paul, Minnesota. We handle warehousing, order fulfillment, inventory management, and freight for health, wellness, beverage, hemp, and CPG brands, so founders can focus on growing their business instead of packing boxes.

Our warehouse is at 801 Transfer Rd in St. Paul, Minnesota, a central location that reaches most of the country in two to four ground-shipping days. We fulfill orders nationwide across both direct-to-consumer and wholesale channels.

Most brands are live in days, not months. Onboarding starts with a discovery call, then we integrate with your order sources, receive your inventory, and begin fulfilling. Because we run on Extensiv WMS and connect to the tools you already use, there is no replatforming.

We are built for founder-led brands doing real volume, usually brands that have outgrown running fulfillment out of the garage. Instead of a rigid minimum, we scope a plan around your order volume and SKU count. The fastest way to know if we are a fit is to request a custom quote.

You get real scale without becoming just another account number. VitaLogistics grew out of our sister company, VitaPros Manufacturing, so we understand regulated and CPG products firsthand. You work directly with an operations team that knows your brand, your product category, and your customers.

We specialize in health, wellness, supplement, beverage, hemp and cannabinoid, and consumer packaged goods brands, serving both direct-to-consumer and B2B or wholesale order flows.

A 3PL (third-party logistics provider) is an independent company that stores your inventory and handles fulfillment, shipping, and returns across every sales channel. Amazon FBA (Fulfillment by Amazon) does the same, but only for orders placed on Amazon, using Amazon's warehouses and standardized packaging. In short, FBA is built around Amazon and Prime, while a 3PL like VitaLogistics fulfills Amazon plus Shopify, Walmart, TikTok Shop, and your own site from one inventory pool, with custom branded packaging and more flexible pricing.

Amazon FBA charges fulfillment and storage fees, including long-term storage penalties on aged inventory. A 3PL typically bills for receiving, storage, and pick-and-pack, often with more transparent, customizable pricing and no aged-inventory penalties. Which is cheaper depends on your volume and channel mix: brands selling heavily on Amazon with fast turns can do well on FBA, while multi-channel brands usually save with a 3PL.

Yes, and many brands do. A common setup is FBA for fast-moving Amazon SKUs and a 3PL for multi-channel orders, slower-moving inventory, wholesale, and products that need custom packaging. VitaLogistics can also handle your FBA prep, including labeling, poly-bagging, bundling, and compliance checks, then forward inventory into Amazon's warehouses.

Brands usually switch to gain control over branding, escape rising FBA storage fees, or fulfill beyond Amazon consistently. The move is straightforward: you redirect or transfer inventory to the 3PL, connect your sales channels, and set your shipping and return preferences. A good 3PL manages the migration so there is no gap in fulfillment, and we do this regularly for brands leaving FBA.

Yes. Multi-channel fulfillment is a core reason to use a 3PL. VitaLogistics supports Amazon plus Shopify, Walmart, TikTok Shop, other marketplaces, and your own website, all from a single inventory pool, so you are not splitting stock or juggling separate fulfillment systems.

A 3PL enables branded, personalized packaging and inserts across every sales channel, which is not possible with Amazon's standardized FBA packaging. That unboxing experience helps drive repeat purchases and strengthens your brand.

Yes. Hemp and cannabinoid fulfillment is one of our specialties. We handle compliant storage, pick-and-pack, and shipping for hemp-derived products, with documented chain of custody for regulated SKUs.

We focus on compliant fulfillment and shipping for hemp-derived products so you do not face licensing hurdles on the fulfillment side. Because requirements vary by product type and destination, we review your specific SKUs and shipping needs together during onboarding.

Every unit is counted at receiving, cycle-counted on a schedule, and tracked with documented chain of custody. We also keep a compliant Certificate of Analysis (COA) on file for each product, so lab-verified compliance travels with your inventory. If it is in our building, it is accounted for, which is critical for regulated products.

Yes, both. We ship direct-to-consumer hemp orders and, on the B2B side, larger wholesale shipments through VitaFreight, our freight service. For B2B, brands can also sell under VitaLogistics' wholesale license, continuing to serve their own network of retailers while gaining access to our network of 3,000+ retail accounts.

Yes. We integrate with TikTok Shop so orders flow straight into our warehouse for same-day pick-and-pack, right alongside your other sales channels.

When a TikTok Shop order comes in, it routes automatically into our WMS. We pick, pack, and ship it, and tracking syncs back to the customer. You manage content and sales; we handle the boxes.

On-time fulfillment is what keeps a TikTok Shop rating healthy, so we treat it as a priority and work to keep sellers at roughly a 4.8 or higher. Every order is picked, packed, and handed off to the carrier within 48 hours of coming in, and often the same day for orders placed before our 2pm CT cutoff, which keeps your shipping metrics strong and your customers happy.

Yes. Sudden viral demand is exactly what a flexible 3PL is built for. We scale pick-and-pack up, and back down, with your order flow, so a spike does not overwhelm your fulfillment or your weekends.

Yes. We hold one inventory pool and fulfill across TikTok Shop, Amazon (including FBA prep), Shopify, Walmart, and more, so you are not splitting stock across separate channels.